Housing Specialist Interagency Coordination & Referral Toolkit

Coordinate referrals, clarify responsibilities, track responses, and escalate unresolved issues while protecting client consent and confidentiality.

PROFESSIONAL DOWNLOAD #24

What’s Included

  1. Professional Safeguards — consent, confidentiality and appropriate information sharing.
  2. Referral Preparation — identify the correct agency, service and referral pathway.
  3. Roles & Responsibilities — clarify who is responsible for each action.
  4. Communication & Follow-Up Log — track responses and outstanding requests.
  5. Escalation & Service Gaps — address delays and unresolved coordination problems.
  6. Practical Case Exercise — work through a fictional interagency referral problem.

6 pages · Printable professional toolkit · Free

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Important Professional Reminder

Always obtain appropriate client consent before sharing personal information with external agencies. Follow your organization’s confidentiality policy and any applicable privacy legislation. Never share more information than is necessary for the specific referral purpose.

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