Guidance, tools and support for your housing journey
Clear information and practical resources to help you understand housing options, prepare documents, search for apartments and stay stably housed in New York City.
Learn about eligibility requirements, understand your options, and find clear next steps for your housing journey.
Get StartedExplore prevention options, assistance programs and support services. Learn about eligibility requirements and next steps.
Get HelpUnderstand the full process, prepare your documents, and know exactly where to begin.
Read GuideCityFHEPS, FHEPS and Section 8 — differences, common mistakes, and next steps.
Read GuideStep-by-step guidance for searching, contacting landlords, preparing for viewings, and avoiding common pitfalls.
Read GuideGet organized before you find an apartment. Learn what documents matter and how to keep them ready.
Read GuideMake the right introduction, ask the right questions, discuss vouchers, and follow up with confidence.
Read GuideLearn how to evaluate an apartment properly before you apply — condition, safety, utilities, and more.
Read GuideKnow what you are agreeing to before you receive the keys. Review key terms, rent, utilities and your rights.
Read GuideUnderstand what happens after you find an apartment — inspections, paperwork, delays, and final approval.
Read GuidePrepare for move-in day, organize documents, plan utilities and settle into your new apartment with clearer next steps.
Read GuideHow to maintain your apartment, manage voucher responsibilities, prevent rent arrears, and avoid housing instability.
Read GuideUnderstand NYC tenant protections, repairs, eviction rules, security deposits and the rights of CityFHEPS & Section 8 renters.
Read GuideWhat to do when a landlord or broker refuses CityFHEPS, FHEPS or Section 8 — and how to document it.
Read GuideWhat NYC tenants should do before it’s too late — Homebase, One Shot Deal, Housing Court, and protecting your housing.
Read GuideHow to communicate, document issues, report repairs, and protect your tenancy in NYC.
Read GuideFind the right agencies and community resources — HRA, Homebase, DHS, legal help, and more.
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This is an educational resource platform. We do not determine eligibility or provide housing.