Housing Voucher & Program Navigation Decision Guide

A decision-support framework to help Housing Specialists identify appropriate next steps and referrals — without making unauthorized eligibility determinations.

PROFESSIONAL DOWNLOAD #22 • 6 PAGES • FILLABLE PDF

What’s Included

  1. Housing Situation Assessment — establish the client’s circumstances and immediate needs.
  2. Five-Step Decision Path — identify appropriate next steps and referrals.
  3. Program Comparison — CityFHEPS, FHEPS, Section 8 and other assistance.
  4. Eligibility Questions & Verification Log — organize questions for the responsible agency.
  5. Client Communication & Referral Planning — explain next steps without promising approval.
  6. Practical Case Exercise — apply the framework to a realistic fictional scenario.
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Professional reminder: This is a decision-support tool only. It does not determine eligibility or replace official agency guidance. Always verify current program requirements with the responsible agency before advising clients.

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